Warranty Manual

 

Thank You and Congratulations on for your Choice!
By choosing Maxi-Cosi for your child, you have selected a reliable, modern, and practical product with high-quality standards and technology, specially designed for the life they are living or about to begin.

Our products are manufactured following the strictest quality standards and current safety regulations. We guarantee each of their parts against manufacturing defects and workmanship for 2 years from the date of purchase.

How to Apply for the Warranty

We are always ready to assist you in case you find any manufacturing defects in products that have been used under proper conditions and in accordance with our user manuals.

To request warranty service, click the button below and fill out the form with the necessary information. Once received, we will contact you.

Purchases made outside of India are not covered under this request.

It is necessary to have the original packaging for any collection and shipment of a replacement product, which will be reasonably covered by the company if the product falls within the warranty coverage and meets the applicable conditions.

Please review the topics below before submitting your request.

Also, check the Terms and conditions that apply.

Warranty Exclusions

The warranty does not apply in the following cases:

  • If the product was used under conditions different from the normal/intended use.
  • If the product was not used according to the normal usage specifications outlined in the included manual.
  • If the product has been repaired or modified by unauthorized persons or service centers.
  • If more than 2 year has passed since the purchase date on the receipt.

Parts and Spare Components

If you wish to check the availability of parts or spare components, use the Contact form to get information about availability and review your case in detail.

Exchanges and Returns

For returns and exchanges, you must provide the warranty, purchase receipt, photo and video evidence, and present the merchandise in good condition along with its original packaging. Use the Contact form.

Service Center

Important: We do not have service centers.

Liability

This warranty is provided by...

We reserve the right to modify the terms of this warranty at any time. We recommend checking this page periodically.